FREE SHIPPING* What’s with the asterisk?

We offer free shipping on all orders over $500 to any commercial address in the continental USA, except for high-cost shipping areas. This generally includes remote areas or islands without bridge access where FedEx doesn’t deliver by ground. We also ship WoodCharts directly to your customer’s door, with all drop-shipped items sent at a discounted rate.

You have two options:

1. Discounted USPS Rate: We offer a reduced USPS rate to these areas for case orders (not drop-shipped).
2. Shipping Consolidators: Many retailers outside the continental USA use shipping consolidators, which are often more efficient. We can ship directly to your consolidator within our free shipping area.

Pro Tip: Consider ordering container loads to wholesale in the local resort market! Shipping is costly on islands, so a small storage facility allowing FedEx/UPS pickups could turn you into the go-to resort-wear wholesaler in your area. We’d even share existing client contacts from the mainland for smaller markets. The shipping savings alone can boost your margins, allowing you to profit both in-store and wholesale.

For these areas, we’ll add a discounted additional shipping charge and email you the invoice for payment. Alternatively, you can have us ship to your consolidator, who typically has pre-negotiated ferry rates and efficient shipping arrangements. Currently, our system doesn’t allow USPS as a checkout option, so we’ll manually handle this and send an invoice.

We stock a limited quantity of popular designs for clients who preorder at trade shows or online with a 10% deposit. The minimum order is just one case. Once initial orders are fulfilled, we allow clients who preordered to place reorders before we open stock to everyone mid-season.

This program is ideal for stores that don’t want to buy the standard 144-piece minimum or want the option to reorder after a busy season start. Starting in spring, these items are in stock and usually ship out the next business day!

This may be a bit long-winded, but if you’re reading this far… below is an explanation of our business plan.

Building Relationships

We prioritize our relationships, equally valuing our customers and our factories. Honesty and sincerity are core to our approach. We’re truly looking to build long-term relationships—both large and small—striving to maintain great clients we encounter along the way. On our end, we constantly streamline operations to keep costs low (have you noticed? 😊) so we can profit through volume and maintain low margins. We have retail stores as well, so we understand the importance of delivering what you ordered in a timely manner and with the quality you saw at the trade show.

We’ve partnered with the same two factories for 15+ and 20+ years, establishing trust and an exceptional relationship. Our quality is consistently high because we don’t change factories every year for a slight cost reduction; instead, we work on refining our process every season. Factories that aren’t so great often deliver high quality in the first year, but then decline over time. Similarly, unreliable importers may falsely claim damages and delay payments, keeping goods “in production” as leverage. Finding trustworthy partners, extending trust, and understanding the needs of all parties (retailer, factory, and wholesaler) are key to operating efficiently. Competition is high, and we’re here to provide the right products at the right price to help you have a great season!

What About Exclusives?

We don’t offer formal exclusivity on our goods, but we’re very mindful of our relationships when new retailers near existing clients inquire about our products. We are not of the mindset to flood every town with the same goods. Instead, we look for retailers who sell volume and are interested in building long-term relationships where both parties can thrive. This approach benefits both of us financially, as we can spend less on trade shows, and you don’t have to worry about market saturation that would force you to find a new vendor.

When determining whether to accept new customers close to your location, we consider the area’s traffic, the volume bought, and the number of styles purchased. We have turned down many large retailers who were too close to our current clients, demonstrating a loyalty that sets us apart.